Frequently Asked Questions
do you Exchange/Return product?
yes, (if applicable) you can Exchange or Return product that are not 100% to your satisfaction only within the first 30 days after Dilevary .
unfortunately we don’t accept any after the 30 days have paced on the delivery date . you can read more on our return/exchange policy following this LINK
what Are the Available shipping methods you offer?
we deliver all across the U.A.E
for Sharjah and Dubai free delivery
the Rest of the world 20AED flat rate
DO you deliver outside the U.A.E?
correctly we do not offer delivery outside the U.A.E if you order Via altomah.com But you can Find our product in boksha and they do offer delivery to outside the U.A.E you can find them using this LINK.
do you sell in another store?
yes, you can find us in Boksha
Is there a difference in price compared to you boksha store?
yes, due to delivery churches and hosting churches there is a slight difference in price.
Do you have a physical store?
No, but we participate in galleries all over the U.A.E you can find out more about updates, events, discounts and many more if you sign up to our news letter located in home page or when you sign up for an account.